During a strategic marketing audit, when you don’t have the real data on the revenues of each and all your competitors in the custom software development outsourcing industry, it’s possible to rely on the number of employees in competitors’ companies (“market share by employees”). However, the number of employees is not a single and comprehensive sign of a company’s profitability. It’s also essential to consider the company’s ability to sell at market price or even above. I personally believe that you can close a deal faster with a client from a particular location if they recognize your brand. You also can grow more intensively not just at the expense of the number of employees but using a high-price strategy. That’s why I recommend calculating brand awareness of your company and competitors in those locations where your clients are.
Table of Contents
Key Takeaways
- Usually, the more staff a company employs, the more recognizable it is. Surprisingly, it doesn’t always work that way. Sometimes, a company with the same number of employees as yours, or even fewer, has a better-known brand and probably earns more than you do.
- Comparing your brand awareness with competitors in the location where your clients are, you need to narrow down the list of competitors. Thus, you can analyze, at the first stage, only those competitors who are better at marketing, all else being equal.
Methodology
- There are several approaches to define brand awareness: brand awareness surveys, the number of social media followers, branded search volume, etc… We’re going to focus only on the branded search volume.
- Before the start, we need a list of competitors to compare. For offshore custom software development companies, it’s better to have several lists, divided by countries. At the previous stage of our research, we defined who our competitors were in the particular country using the “market share by employees” approach.
- Google’s Keyword Planner (KPT) tool is used to get keywords’ search volume, narrowed by location (the USA). The names of the companies from the list wll serve as the keywords.
# | Company | Branded keywords | Avg. monthly searches (summed, USA, Google Keyword Planner, Aug 2021 | Brand awareness / USA | Staff in Belarus, Sept 2021 | Staff, Total, Sept 2021 |
1 | Epam | epam, epam systems | 15300 | 68.06% | 13400 | 48915 |
2 | Sciencesoft | sciencesoft, science soft, sciencesoft usa corporation | 610 | 2.71% | 471 | 569 |
3 | Exadel | exadel, exadel inc | 530 | 2.36% | 598 | 1170 |
4 | Itechart group | itechart, itechart group | 500 | 2.22% | 2007 | 2200 |
5 | Altoros | altoros | 390 | 1.73% | 261 | 382 |
6 | Ciklum | ciklum | 390 | 1.73% | 61 | 3400 |
7 | Coherent solutions | coherent solutions | 320 | 1.42% | 351 | 455 |
8 | Itransition | itransition | 260 | 1.16% | 1280 | 1548 |
9 | SaM Solutions | SaM Solutions | 210 | 0.93% | 419 | 640 |
10 | Oxagile | oxagile | 210 | 0.93% | 337 | 383 |
11 | Softeq | softeq, softeq development corporation | 190 | 0.85% | 247 | 291 |
12 | Intetics inc | intetics, intetics inc | 190 | 0.85% | 232 | 638 |
13 | LeverX | LeverX | 170 | 0.76% | 342 | 435 |
14 | a1qa | a1qa | 140 | 0.62% | 465 | 521 |
15 | Vironit | vironit | 140 | 0.62% | 135 | 144 |
16 | Pixelplex | pixelplex | 140 | 0.62% | 84 | 92 |
17 | N-ix | n ix | 140 | 0.62% | 7 | 1407 |
18 | Innowise group | innowise, innowise group | 120 | 0.53% | 494 | 507 |
19 | IBA Group | IBA Group | 110 | 0.49% | 1255 | 1432 |
20 | Syberry | syberry | 110 | 0.49% | 133 | 154 |
21 | VIAcodeBEL | VIAcode | 110 | 0.49% | 14 | 72 |
22 | Elinext | elinext | 90 | 0.40% | 440 | 522 |
23 | Emerline | emerline | 90 | 0.40% | 116 | 121 |
24 | Dizzain | Dizzain | 90 | 0.40% | 19 | 20 |
25 | Artezio | artezio | 70 | 0.31% | 154 | 278 |
26 | Paralect | paralect | 70 | 0.31% | 125 | 143 |
27 | HQSoftware | HQSoftware | 70 | 0.31% | 77 | 93 |
28 | Akveo | akveo | 70 | 0.31% | 76 | 89 |
29 | Armada labs | armada labs | 70 | 0.31% | 50 | 56 |
30 | Scandiweb Bel | Scandiweb | 70 | 0.31% | 15 | 309 |
31 | Lovata | lovata | 70 | 0.31% | 7 | 8 |
32 | Instinctools | instinctools | 50 | 0.22% | 278 | 342 |
33 | Promwad | promwad | 50 | 0.22% | 83 | 112 |
34 | Cactussoft | cactussoft | 50 | 0.22% | 63 | 77 |
35 | InData Labs | InData Labs | 50 | 0.22% | 45 | 60 |
36 | Effectivesoft | effectivesoft | 40 | 0.18% | 326 | 347 |
37 | XB software | xb software | 40 | 0.18% | 140 | 148 |
38 | Itexus | itexus | 40 | 0.18% | 88 | 95 |
39 | Wimix | Wimix | 40 | 0.18% | 61 | 65 |
40 | Cortlex | cortlex | 40 | 0.18% | 48 | 73 |
41 | Sumatosoft | sumatosoft | 40 | 0.18% | 41 | 60 |
42 | Industry consulting service | industry consulting service | 40 | 0.18% | 25 | 30 |
43 | Softteco | softteco | 30 | 0.13% | 333 | 353 |
44 | Solbegsoft | solbegsoft | 30 | 0.13% | 332 | 363 |
45 | Belitsoft | Belitsoft | 30 | 0.13% | 220 | 234 |
46 | Itrex group | itrex group | 30 | 0.13% | 174 | 245 |
47 | Specific-Group Belarus | Specific Group | 30 | 0.13% | 97 | 109 |
48 | Logic way | logic way | 30 | 0.13% | 64 | 81 |
49 | Bamboo Group OÜ | Bamboo Group | 30 | 0.13% | 51 | 62 |
50 | Appstud BLR | Appstud | 30 | 0.13% | 7 | 40 |
51 | ISsoft | ISsoft | 20 | 0.09% | 1180 | 1256 |
52 | BelHard Development | BelHard | 20 | 0.09% | 102 | 108 |
53 | Professional Software Associates | Professional Software Associates | 20 | 0.09% | 96 | 114 |
54 | BelVirtualGroup | belvg | 20 | 0.09% | 84 | 92 |
55 | MBicycle | MBicycle | 20 | 0.09% | 83 | 106 |
56 | SpurIT | spurit shopify | 20 | 0.09% | 61 | 72 |
57 | NEKLO | NEKLO | 20 | 0.09% | 54 | 70 |
58 | Softarex technologies | softarex | 20 | 0.09% | 52 | 81 |
59 | Digiteum | Digiteum | 20 | 0.09% | 35 | 47 |
60 | Softacom | softacom | 20 | 0.09% | 30 | 33 |
61 | InnoTech Solutions | InnoTech Solutions | 20 | 0.09% | 27 | 33 |
62 | Coral Team | Coral Team | 20 | 0.09% | 26 | 31 |
63 | ConsensusLab | ConsensusLab | 20 | 0.09% | 2 | 3 |
64 | SOFTCLUB | SOFTCLUB | 10 | 0.04% | 309 | 316 |
65 | IntexSoft | IntexSoft | 10 | 0.04% | 229 | 233 |
66 | Aristek systems | aristek systems | 10 | 0.04% | 96 | 118 |
67 | Invento Labs | Invento Labs | 10 | 0.04% | 92 | 92 |
68 | Azati corporation | azati corporation | 10 | 0.04% | 82 | 93 |
69 | Success Craft | Success Craft | 10 | 0.04% | 82 | 86 |
70 | Twistellar Ltd. | Twistellar | 10 | 0.04% | 69 | 74 |
71 | Lightpoint global | lightpoint global | 10 | 0.04% | 65 | 67 |
72 | Jazzteam | jazzteam | 10 | 0.04% | 61 | 61 |
73 | Expert Software Development | Expert Software Development | 10 | 0.04% | 59 | 62 |
74 | Clevertec | clevertec | 10 | 0.04% | 54 | 55 |
75 | Sunmait technologies | sunmait technologies | 10 | 0.04% | 51 | 54 |
76 | Rubyroid labs | rubyroid labs | 10 | 0.04% | 49 | 52 |
77 | Routine automation | routine automation | 10 | 0.04% | 48 | 48 |
78 | On The Spot Development | On The Spot Development | 10 | 0.04% | 47 | 50 |
79 | StyleSoft | StyleSoft | 10 | 0.04% | 35 | 41 |
80 | Abiatec | abiatec | 10 | 0.04% | 33 | 40 |
81 | UNL solutions ltd | unl solutions | 10 | 0.04% | 31 | 57 |
82 | Twinslash | Twinslash | 10 | 0.04% | 29 | 29 |
83 | Touchsoft | touchsoft | 10 | 0.04% | 27 | 27 |
84 | Upsilonit | upsilonit | 10 | 0.04% | 27 | 35 |
85 | INTELICO | INTELICO | 10 | 0.04% | 26 | 28 |
86 | Omertex | omertex | 10 | 0.04% | 26 | 28 |
87 | Touchlane | Touchlane | 10 | 0.04% | 26 | 27 |
88 | Corpitech | corpitech | 10 | 0.04% | 25 | 25 |
89 | Mifort | Mifort | 10 | 0.04% | 25 | 28 |
90 | Right studio | right studio | 10 | 0.04% | 25 | 29 |
91 | Arateg | arateg | 10 | 0.04% | 24 | 26 |
92 | CleverLabs | CleverLabs | 10 | 0.04% | 24 | 24 |
93 | Cedon BLR | Cedon BLR | 10 | 0.04% | 22 | 23 |
94 | Antalogic | antalogic | 10 | 0.04% | 21 | 21 |
95 | Finwin technologies | finwin technologies | 10 | 0.04% | 21 | 29 |
96 | Techvice | techvice | 10 | 0.04% | 17 | 22 |
97 | Nord-Soft | Nord Soft | 10 | 0.04% | 17 | 17 |
98 | NavirIT | NavirIT | 10 | 0.04% | 14 | 15 |
99 | Adexin | adexin | 10 | 0.04% | 11 | 15 |
100 | Gersis software | gersis software | 10 | 0.04% | 11 | 14 |
101 | Datarockets | datarockets | 10 | 0.04% | 9 | 22 |
102 | Raisetech | raisetech | 10 | 0.04% | 8 | 10 |
103 | Mind Games Software | Mind Games Software | 10 | 0.04% | 7 | 8 |
104 | Sky incom | sky incom | 10 | 0.04% | 7 | 8 |
105 | GloriumTech Bel | GloriumTech | 10 | 0.04% | 4 | 109 |
106 | ArtisMedia | ArtisMedia | 10 | 0.04% | 3 | 4 |
107 | ITA Evolution | ITA Evolution | 10 | 0.04% | 3 | 3 |
108 | Aiscom LLC | Aisconverse | 10 | 0.04% | 2 | 3 |
109 | Botcube | botcube | 10 | 0.04% | 1 | 1 |
110 | Geomotiv | Geomotiv | 0 | 0.00% | 37 | 50 |
111 | Insspring | Insspring | 0 | 0.00% | 28 | 29 |
112 | Tapston Development | Tapston Development | 0 | 0.00% | 28 | 28 |
113 | Naveksoft | Naveksoft | 0 | 0.00% | 27 | 28 |
114 | BIQUANTS | BIQUANTS | 0 | 0.00% | 25 | 26 |
115 | Fingers media | Fingers media | 0 | 0.00% | 24 | 28 |
116 | AKDev Group | AKDev Group | 0 | 0.00% | 22 | 38 |
117 | Lomray Software | Lomray Software | 0 | 0.00% | 22 | 22 |
118 | SilkData | SilkData | 0 | 0.00% | 21 | 23 |
119 | SQRD.tech | SQRD tech | 0 | 0.00% | 20 | 24 |
120 | Aligned Code | Aligned Code | 0 | 0.00% | 19 | 34 |
121 | OZiTAG | OZiTAG | 0 | 0.00% | 19 | 19 |
122 | PlaysDev | PlaysDev | 0 | 0.00% | 19 | 19 |
123 | North IT Group | North IT Group | 0 | 0.00% | 15 | 17 |
124 | Axiopea Consulting | Axiopea Consulting | 0 | 0.00% | 13 | 15 |
125 | Nezaboodka Software | Nezaboodka Software | 0 | 0.00% | 11 | 11 |
126 | DigiTech7 | DigiTech7 | 0 | 0.00% | 9 | 9 |
127 | CODECAVE PRO | CODECAVE PRO | 0 | 0.00% | 4 | 6 |
128 | Intelligent Semantic Systems | Intelligent Semantic Systems | 0 | 0.00% | 4 | 4 |
129 | Frontbyte | Frontbyte | 0 | 0.00% | 2 | 6 |
130 | SCAND | SCAND | contaminated data | - | 217 | 232 |
131 | Forte Group | Forte Group | contaminated data | - | 211 | 622 |
132 | Klika Tech | Klika Tech, Klika | contaminated data | - | 135 | 193 |
133 | Exposit | exposit | contaminated data | - | 81 | 85 |
134 | Brimit | brimit | contaminated data | - | 67 | 81 |
135 | Spiral scout | spiral scout | contaminated data | - | 66 | 85 |
136 | OnePoint Ltd. | OnePoint | contaminated data | - | 51 | 53 |
137 | BSL | BSL | contaminated data | - | 40 | 69 |
138 | Smart it | smart it | contaminated data | - | 40 | 62 |
139 | Solveit | solveit | contaminated data | - | 39 | 66 |
140 | Lansoft | Lansoft | contaminated data | - | 35 | 35 |
141 | Applied Systems Ltd | Applied Systems | contaminated data | - | 34 | 37 |
142 | Mainsoft | mainsoft | contaminated data | - | 33 | 61 |
143 | Smartapp | smartapp | contaminated data | - | 33 | 39 |
144 | A2 consulting | a2 consulting | contaminated data | - | 32 | 45 |
145 | HF solution | hf solution | contaminated data | - | 29 | 32 |
146 | Celadon | Celadon | contaminated data | - | 26 | 32 |
147 | Mitrix technology | mitrix technology | contaminated data | - | 25 | 27 |
148 | Weband | weband | contaminated data | - | 19 | 19 |
149 | Smartpro | Smartpro | contaminated data | - | 19 | 21 |
150 | Apro software | apro software | contaminated data | - | 16 | 18 |
151 | Exaft | exaft | contaminated data | - | 16 | 16 |
152 | Ontid | ontid | contaminated data | - | 16 | 16 |
153 | Storymode | storymode | contaminated data | - | 14 | 24 |
154 | Jlab | jlab | contaminated data | - | 13 | 61 |
155 | Code inspiration | code inspiration | contaminated data | - | 12 | 16 |
156 | OTR | otr | contaminated data | - | 12 | 397 |
157 | Goodsoft | goodsoft | contaminated data | - | 10 | 13 |
158 | Owls Group | Owls Group | contaminated data | - | 10 | 10 |
159 | Creativeit | creativeit | contaminated data | - | 9 | 12 |
160 | Feeling Digital | Feeling Digital | contaminated data | - | 9 | 10 |
161 | General Soft | General Soft | contaminated data | - | 9 | 14 |
162 | Temsa | Temsa | contaminated data | - | 8 | 16 |
163 | Octopus Games | Octopus Games | contaminated data | - | 5 | 5 |
164 | Security Lab LLC | Security Lab | contaminated data | - | 3 | 3 |
165 | Innovative Future | Innovative Future | contaminated data | - | 2 | 2 |
166 | ITHub | ITHub | contaminated data | - | 2 | 2 |
167 | GP Solutions | GP Solutions | contaminated data | - | 98 | 152 |
22480 |
Methodology Limitations
- We don’t know whether the selected keywords were entered into Google search engine by potential clients of the appropriate brands or market researchers.
- It’s not rare that different companies share almost identical brand names. That’s why Google Keyword Planner aggregates the number of requests under one keyword. As a result, we observe an overestimated search volume. For example, “Forte group” is not only the name of the software development company, but also the company which sells luxury decorative kitchens and bathrooms, as well as the British hotel and restaurant company. To exclude the influence of this factor, keyword search volume of such brands were labled as “contaminated data” and didn’t count.
- Sometimes it doesn’t make sense to count all branded keywords, because there is little chance that these keywords are used by prospects. For example, “epam stock”, “epam glassdoor” and so on. Therefore, it’s not necessary to include them. However, such manipulations with data are manual, so we can’t be 100% positive about the correctness of the final results after data cleaning.
- The name of the company doesn’t mean that a user will enter this name into search engine using the exact spelling. For example, Google Keyword Planner suggests that “Specific-Group Belarus” (the official name of the company) is unknown as a brand in the USA, but “Specific Group” is. So for two- and more words brand names it’s neccessary to simulate and try different possible variants of spelling, using not only “Get search volume and forecasts” tool, but also “Discover new keywords” one from Google Keyword Planner and even some others like Semrush for more detailed research.
- Google Keyword Planner doesn’t garantee to show all possible variants of keywords potential customers use to make a brand search.
Methodology Advantages
- Uniformity. Any company’s name may come down to a couple of brand keywords. Google’s search history database allows to reveal these keywords, sum up their total volumes and get a more or less objective picture of the company’s brand awareness over against competitors among users from the USA.
- Wider applicability. We can research the level of brand awareness of any brand in any country not only in the USA.
- Reproducibility. You can get the same results using this methodology and tools (Google Keyword Planner), taking into account the seasonality.
Application of Results
You can compare the performance of your company with rivals:
- calculate the difference between your brand awareness and theirs;
- calculate the difference between your total staff (from LinkedIn!) and theirs;
- compare the appropriate indicators;
- if you see disproportion like 12.9x higher level of brand awareness comparing with just 1.6x higher number of staff or 6.3 higher level of brand awareness comparing with 1.2x less number of staff) it’s time to take a closer look at their marketing strategy.
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