Hero, Hub and Hygiene Content

Originally built for big YouTube strategies.

By integrating these elements, campaigns extend their lifecycle.

Hero Content (Big Idea)

  • Metrics: Reach
  • Aimed at Inspiring browsers (don’t even fully know what they need yet, casually exploring solutions, visitors out of curiosity)
  • Сentrepiece of a campaign
  • Initial awareness and excitement
  • Broad awareness.  Significant reach. Attention
  • Big viral videos, major campaigns, product launches. Massive and viral content. Key events or milestones
  • “Big moment” content.
  • Tied to key events or milestones
  • Aims to leave a lasting impression.
  • Highly creative, shareable and emotional
  • Distributed across high-visibility platforms

Example

  • A viral video campaign unveiling a new product or service
  • An inspiring short film highlighting your brand’s support for a major social cause
  • A globally live-streamed product launch event, such as Apple’s keynotes
  • Collaborative projects with influencers or celebrities, like a behind-the-scenes documentary.

Hub Content (Build Relationship)

  • Metrics: Engagement
  • Aimed at Followers.
  • Reinforces the campaign narrative over time, sustain audience interest beyond Hero moments
  • Behind-the-scenes stories or teasers of Hero Content
  • Education, entertainment or inspiration
  • Regular engagement.
  • Nurture interest and build connections over time.
  • Regular episodes or series. Content that keeps people coming back (like a hub they regularly visit)

Examples

  • A branded YouTube series (tutorials, customer stories).
  • A recurring blog series like “Monthly Industry Trends” or “Customer Success Spotlights”
  • Podcasts or webinars addressing relevant topics or audience challenges
  • Interactive quizzes, polls or contests encouraging participation
  • Social media campaigns inviting user-generated content with hashtags like #MyBrandJourney
  • Newsletters highlighting new products, blog posts or exclusive events.

Hygiene/Help Content (Addressing needs)

  • Metrics: Conversion
  • Aimed at Searchers.
  • Meets practical needs, build trust and long-term loyalty
  • Answers follow-up questions after Hub Content
  • Ensures that campaign remains relevant and discoverable over time.
  • Maintain brand visibility
  • Specific informational needs
  • Answer questions, solve problems and provide in-depth information that supports decision-making.
  • Search-friendly tutorials, how-tos, FAQs. Evergreen content that keeps your brand ‘clean’ and always visible in search.
  • Help content is for search engines

Examples

  • Step-by-step how-to guides or tutorials, such as “How to use [Product/Service]”
  • FAQs addressing commonly asked customer questions
  • Blog posts offering actionable advice, like “Top 10 Tips”
  • Explainer videos simplifying complex industry concepts or product features
  • Keyword-targeted content, such as “What is…” or “Best Practices for …”
  • Product reviews, feature comparisons or troubleshooting guides.

Example of Aligned Brand Campaign

  • Hero content. A short documentary about a client transforming their * using your *, featured in a major ad campaign
  • Hub content. Weekly * routine videos, success stories from clients, a podcast discussing * trends and a * quiz on *
  • Hygiene (Help) content. A blog post titled “10 best * for *” and a YouTube tutorial on “How to perform a * properly”.

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